Is this the Job for You?
Our Guest Services and Security Team members are genuinely positive and dedicated to their work, striving to maintain a high level of professionalism. This position offers valuable work experience, opportunities to participate in events, and the chance to meet new people. We prioritize internal promotions, and as of January 21, 2025, our starting pay for new hires ranges from $18 to $20 per hour, based on experience and whether you possess a guard card.
Become a Licensed Guard to qualify for additional hours and higher pay. To enroll, visit www.PraetorianGuardCard.com.
We also offer a scholarship program for existing Praetorian event staff interested in becoming Guards—feel free to inquire by emailing Compliance@praetorianusa.com.
Praetorian USA may perform a Standard Pre-Employment Screening (background check) on new hires to verify their qualifications for employment. This report will be generated solely for employment purposes and in compliance with the Fair Credit Reporting Act, the Drivers Protection Act, and any relevant state statutes. Background checks will be conducted upon extending a job offer with PUSA.
Expectations
We expect our Event Staff/Security Team Members to:
-
Initiate sincere, friendly, and personal greetings for guests at each event.
-
Appear upbeat, alert and attentive to your job; and not appear distracted or disinterested. Make full eye contact with your guests so they know you are focusing your complete attention on them.
-
Provide guests with helpful directions and suggestions that will enhance their experience at the event.
-
Offer a sincere thank you for their attendance, such as, "We are glad you are here" or "We appreciate you coming to the game" as you complete your encounter with each guest.
-
Accompany every guest interaction with a smile, whether or not you actually speak.
-
Always use a normal speaking voice, with a natural inflection and a friendly tone.
-
When performing a task or service for a guest of the event, always use terms such as "Sir", "Ma'am" and if they are gender nonconforming leave off the honorific. We expect you to maintain polite decorum, especially if the guest is disorderly or disrespectful to you.
-
You will be expected to honor pronouns when you are corrected no matter what your personal beliefs. You are there to diffuse a situation not make a political statement.
-
Never make major decisions on your own without first reporting to your immediate supervisor.
Job Requirements
The team members we hire must complete many different tasks to ensure that our clients are impressed and want to continue to use our services. Some of the tasks you will perform as a Praetorian Team Member are less glamorous and exciting than others but you should realize that they all need to be done.
Some of your job requirements may be:
-
Work weekdays and weeknights on shifts that may extend later into the evenings than other types of jobs, or working on holidays without a holiday pay differential.
-
Deal with disorderly, rude, or intoxicated guests, while maintaining a kind but firm demeanor.
-
Wear the assigned uniform properly and in its entirety.
-
Walk on patrol and be able to stand for extended periods of time.
-
Be able to use a radio (walkie talkie) and memorize radio etiquette.
-
Work outside in a variety of weather conditions, including sun, rain, cold and wind.
-
Work various elements of an event, some of which are not in contact with the main attraction or the action.
How to Apply
